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HuNan Feiye Pump CO.,LTD

TEl:86-731-85538052

Fax:86-731-85538052

Email:info@feiyepump.com

Skype:xiaole2958

Add: Xueshi Road,Yuelu district ,Changsha City ,Hunan province,China

Products
The current position:Home > Service
 Our advantages
1 Full range of models with specifications available ,Capacity:80-12000 m3/h,Head:10-260m,Diameter:80-1600mm.
2 Special structure ( horizontal and vertical ),Special material(cast iron,steel ,stainless steel ect),we can all produce.
3 Have a professional Pre-sales technical support team to ensure technical support timely.
4 Factory direct,quality assurance,best price.
5 Factory direct,a professional after-sales service team to ensure timely efficient service to customers.
 
Pre-sales service details
1 Our company have a lot of sales representative with skilled pumps,the sales not only provide all-out services consultation about pump,also be able to combine environment ,conditions and budget of pump,to make a reasonable plan to suit customers ’s needs.
2 We appoint a sales specialist to introduce products to customers.
3 If customer has non-standard product demand,we will select the appropriate model according to the requirement after sales communicate with the technician.
4 We have a professional Pre-sales technical support team to ensure technical support timely,such as scheme selection of pumps,dimensions and performance curve.
 
Sale service details
1 After customer place an order,cooperate with customer and follow up the order.
2 Our factory has strictly QC procedure and carries out production according to customer’s requirements strictly.To meet and exceed customers ’s demands is our purpose.
3 on-time delivery is one of important work in the sale service,strictly follow the production schedule to ensure the delivery on time,and cooperate with the insurance transportation company to ensure the goods arrival on time and safe.
4 After delivery ,the salesperson will inform customer the shipping information immediately.
 
 After-sales service details
1 Our company adheres to the principle of “Clients Paramount,Credit First”,have a professional after-sales service team to ensure timely efficient service to customers, to reassure customers buy and use satisfactory.
2 If there is quality problem happening to our products,we will reply or send our service personnels to the site to solve the problem in 24 hours after we get the information.
3 All products will be guaranteed to keep in good repair in one year,wearing parts and parts damaged due to improper or negligent treatment to the Contract Equipment by the End-user shall be excluded from the guarantee.we will not e responsible for the damages and losses caused by force majeure.
4 Our after-sales service target is “if customer is not satisfied,the service does not terminate.
 

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info@feiyepump.com